At Sovena Group – SGPS S.A., we are committed to protecting your privacy and safeguarding the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you access our website or engage with our services.

1. Information We Collect

We may collect personal and business information such as names, company details, email addresses, phone numbers, and shipping information when you submit inquiries, request quotations, or contact us. We may also collect non-personal data, including browser type, IP address, and website usage data, to improve user experience.

2. Use of Information

The information we collect is used to:

  • Respond to inquiries and provide quotations

  • Process orders and manage business transactions

  • Improve our website, services, and communication

  • Comply with legal and regulatory requirements

We do not sell, rent, or trade personal information to third parties.

3. Data Protection & Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure. Our systems are designed to maintain data integrity and confidentiality throughout all business interactions.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality, analyze website traffic, and understand user behavior. You can control or disable cookies through your browser settings, though some website features may be affected.

5. Third-Party Services

In certain cases, we may use trusted third-party service providers for website hosting, analytics, or logistics support. These providers are required to maintain confidentiality and use your information solely for authorized purposes.

6. International Data Transfers

As a global manufacturer, supplier, and exporter of edible oils, your information may be processed or accessed across international locations. We ensure that appropriate safeguards are in place to protect data in compliance with applicable data protection laws.

7. User Rights

You have the right to request access, correction, or deletion of your personal information, subject to legal obligations. Requests can be made by contacting us through the information provided on our website.

8. Policy Updates

Sovena Group – SGPS S.A. reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.

9. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Sovena Group – SGPS S.A. through our official communication channels.